Read the VU Housing Guide for information about housing options, your rights and responsibilities as a tenant, and housing support services available for students.
Consumer Affairs Victoria
Consumer Affairs Victoria is the governing body responsible for the Residential Tenancies Act. Consumer Affairs Victoria can provide tenants with information, advice and a dispute resolution service.
The Consumer Affairs Victoria website has an excellent range of information and publications about renting and tenancy issues: https://www.consumer.vic.gov.au/housing/renting
To contact Consumer Affairs Victoria, please check the contact details on their website: https://www.consumer.vic.gov.au/contact-us
Tenants Victoria
Tenants Victoria provides free and confidential information and advice to educate you as a tenant about your rights and how to improve your conditions. To contact the dedicated team of lawyers and support staff at Tenants Victoria, please check the contact details on their website: https://tenantsvic.org.au/contact-us/
VU Student Welfare
Student Welfare can assist VU students with understanding your rights and responsibilities as a tenant in Victoria and advise you on housing supports and homelessness services if you are in crisis.
Students may be eligible for rent assistance, relief schemes, bond loans and other financial help:
VU students who need advice about budgeting or are having difficulties paying rent, utility or other expenses, can seek advice and support from Student Welfare.